Shipping policy
At SFURN by Shyam Furniture , every piece of furniture is handmade to order with care and attention to detail. We aim to ensure safe and timely delivery of your purchase across India.
1. Shipping Locations
We currently ship across India using trusted logistics partners.
If your location is in a remote or restricted area, our team will contact you to confirm delivery availability.
2. Processing Time
Since our products are handcrafted, the production timeline may vary based on the product type and customization.
Standard processing time: 7–10 working days from the date of order confirmation.
For custom orders, production time will be shared at the time of purchase.
3. Delivery Time
Once dispatched, deliveries usually take 5–10 working days depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances beyond our control.
4. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
In some cases, we may offer free shipping promotions within select regions.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
6. Delivery Guidelines
Please ensure someone is available to receive the delivery at the provided address.
If delivery is missed, the courier may reattempt delivery or you may need to arrange collection.
Large furniture items will be delivered to the ground floor/main entrance unless otherwise stated.
7. Damaged Items in Transit
If your order arrives damaged, please notify us within 48 hours with clear photos or videos.
We will arrange for a repair, replacement, or partial refund depending on the issue.
8. Contact Us
For questions about shipping and delivery:
📧 Email: [ contact@sfurn.com ]
📞 Phone: [ 9979759925 ]
📍 Address: [8 , sita park , sama , vadodara Gujarat - 390024 ]